Education Program Specialist

Summary You will serve as the Medical Center Designated Learning Officer (DLO) for the Coatesville VA Medical Center and as the advisor to the Associate Chief of Staff for Education (ACOS/E) on all local training and education issues. In this role, the Medical Center DLO coordinates education for more than 1,200 employees. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Coatesville VA Medical Center is a 42-building campus-style facility which sits on 128 acres and celebrated its 95th anniversary in November 2025. There are 221 inpatient and residential operating beds, and the medical center serves as a VA specialty referral facility for inpatient and residential mental health programs. In terms of inpatient beds, there are psychiatry, and community living center (24-hour nursing care). Additional information can be found on our internet site VA Coatesville Health Care | Veterans Affairs.Major Duties: Duties include, but are not limited to: Provides leadership and direction in aligning health professions training, staff education, and workforce development programs across the organization. Coordinates the design, development, implementation, and evaluation of learning programs that support organizational goals and workforce needs. Oversee localized web-based learning and education platform (TMS 2.0), including user account and access management, compliance tracking and reporting, curriculum and course administration, and system support, maintenance and training. Participates in strategic planning efforts and advocates for the development of a strong learning infrastructure. Promotes a culture of continuous learning by encouraging innovative educational methods and approaches. Serves as the primary liaison for educational initiatives with VISN, VHA Central Office, and other key stakeholders. Oversees relationships with academic affiliates, educational institutions, and community partners. Advises leadership on emerging learning techniques, educational theories, and training technologies. Researches and analyzes organization-wide educational and workforce development issues and provides recommendations to leadership. Identifies and advocates for resources needed to support and improve the learning environment, including staffing, funding, space, and technology. Reviews and evaluates training programs and educational offerings to ensure quality, effectiveness, and alignment with organizational objectives. Plans, assigns, directs, and evaluates the work of subordinate staff and establishes priorities and performance expectations. Monitors the quality, timeliness, and effectiveness of employee work and takes corrective action when necessary. Provides employee coaching, counseling, and guidance on work-related and administrative matters. Recruits, hires, develops, and recognizes employees while managing leave, performance, and employee relations issues. Identifies training needs, improves workflows and procedures, and manages personnel and resource requirements to accomplish organizational goals. Work Schedule: Monday - Friday; 8:00 am -4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Education Program Specialist/PD06536-0 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized