EDUCATION PROGRAM SPECIALIST (EMSS)

Summary National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment Major Duties: Leads admissions planning, coordinates government agency student nominations, conducts recruiting, and works with service chairs, faculty, and deans on admissions processes and timelines. Supports, analyzes, and improves onboarding for incoming students. Manages admissions in the Student Information System (SIS) and curates SharePoint and public web content for diverse audiences. Effectively and efficiently works in SIS, understanding relational databases, system triggers and complex, detailed processes. Documents, reviews and identifies efficiencies in work processes. Manages course registrations. Experience with proven data integrity, PII discretion, and high attention to detail. Skilled with student records, transcripts, learning management systems (LMS), and SIS. Provides strong written/verbal communication and support to students, NDU faculty, leadership, and colleagues. Applies and interprets academic policies across varying circumstances; drafts and recommends policy updates.