Supervisory Education Program Specialist

Summary The Supervisory Education Program Specialist is organizationally known as the Associate Director. The primary purpose of the position is to lead, manage and supervise staff in their performance of project management and project management support work for ILEAD implementation of VA, VHA, VBA, NCA, and Office of the Secretary's educational programs. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.Major Duties: MAJOR DUTIES: Provides leadership and direction in implementing VHA national education and training projects of varying scope, size and complexity. Provides direct administrative supervision to employees under purview, conducts periodic performance reviews, performance coaching and mentoring, and assigns work. Independently determines daily work, set priorities and deadlines, and defines organizational objectives. Oversight of all work assigned to the staff supervised, to include the analysis, design, development, implementation, and evaluation of training for existing and emerging systems and processes that fulfill the Veterans Health Administration's (VHA) commitment to develop a highly skilled workforce. Ensures the Project Manager, Performance Consultant, Education Technician plans, promotes, and develops educational design strategies for education and training projects by leading effective teams and providing clear direction on interpretation and implementation of the design. Defines priorities, allocating resources, and oversight of budget evaluates work progress and meets deadlines. Develops and is accountable for performance standards, prepares appraisals, evaluates subordinates' work, hears and resolves employee complaints, effects minor disciplinary actions, and approves leave. Evaluates training and development needs and recommends training. Initiates personnel actions for recruitment, selection, promotion, and commendation, exercises position management responsibilities, and furthers equal employment opportunity through nondiscriminatory practices. Develops resource requirements and annual plans, recommends budget estimates to the division director, and monitors project cost, schedule, performance, and risk after contract award, keeping contract representatives and leadership informed of issues. Assures education and training activities comply with organizations and accrediting-body standards, laws, regulations, and policies, and maintains control of operations through ongoing analysis of operational data and program evaluation. Collects and monitors customer feedback and service data, reports trends to the division director, benchmarks best practices of other organizations, and champions a culture of customer service, accountability, and continuous improvement. Coordinates workload and resources across organizations service and division lines and advises higher-level management of problems affecting broader programs. Work Schedule: Monday - Friday, 8:00 am to 5:00 pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Supervisory Education Program Specialist/PD02196A Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.