Education Technician

Summary The Education Technician is responsible for coordinating educational activities with other institutions or providers, and to collect and manage data under the guidance of the supervisor. The Education Technician performs a broad range of functions, which require application of experience and familiarity with the organization and thorough knowledge of applicable procedures, regulations, and adult learning principles. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VATVCBHCS is comprised of the Corpus Christi Outpatient Clinic, Corpus Christi Specialty Clinic, Harlingen Outpatient Clinic, Health Care Center at Harlingen, Brownsville Outpatient Clinic, Laredo Outpatient Clinic, McAllen Outpatient Clinic and two Mobile Medical Units. The VATVCBHCS is an innovative and dynamic ambulatory health care system offering core services in Primary Care, Geriatrics and Mental Health as well as Specialty Medicine, Pain Management, Surgical Services, Radiology, Dental, Pharmacy, Pathology and Laboratory Medicine, Women's Health and Urgent Care. Through the utilization of inpatient/emergency department contracts, approximately 22,500 inpatient admissions and ER visits are managed by VATVCBHCS. Affiliated with the University of Texas Rio Grande Valley Medical School, the system has an active ambulatory care program and serves as a teaching and training site for medical residents and a myriad of health professional trainees. The VATVCBHCS is responsible for an enrollee population of over 53,000 Veterans and 612,000 outpatient visits annually.Major Duties: The Education Technician is the primary administrative support to the Education Service. Education Administrative Support: - The Education Technician works closely with Human Relations staff to conduct New Employee Orientation (NEO). The Education Technician maintains current knowledge of national, VISN, and facility NEO requirements, adjust presentations and schedules accordingly. The Education Technician assists staff, including coordination travel, vendorizing, and lodging of staff for NEO. - The Education Technician prepares selected reports and reviews all forms and reports routed through the office for completeness and conformity to requirements and takes appropriate action to resolve any deficiencies. - The Education Technician independently completes assignments following accepted practices and policies, resolving any conflicts. - The Education Technician assists in the drafting of needs assessments and other survey tools. The Education Technician supports the Education Service by recording, preparing, and distributing minutes; and identifying and preparing supplemental materials for meetings. The Education Technician monitors and maintains files for educational contracts and employee development programs. - The Education Technician provides support for activities conducted by the VA Texas Valley Coastal Bend Health Care System (VATVCBHCS) and outside presenters and/or vendors. The Education Technician receives, reviews, and prepares correspondence and monitors open files on correspondence. - The Education Technician maintains a working knowledge of the VATVCBHCS annual training, and commonly used computer software. -The Education Technician receives applications for Educational Programs; determines completeness, routes them appropriately for signature before submission. -The Education Technician assists the facility Education staff in promoting educational opportunities throughout VATVCBHCS. Graduate Medical Education (GME), Associated Health Trainee and Student Education Administrative Support: - The Education Technician assists with the onboarding of residents and trainees and cooperates with affiliates to meet the needs of VATVCBHCS and Graduate Medical Education (GME) and Affiliate programs. - The Education Technician Serves as one of the primary contact people for on-boarding of all HPT, and monitors completion of forms for Fingerprinting, Human Resources (HR) clearance, PIV badge issuance, windows account, SharePoint access - The Education Technician works to assure that VA appointment, institutional orientation and separation of trainees are within regulations of VA, affiliates and accrediting agencies - The Education Technician Solicits and receives Trainee Qualifications and Credentials Verification Letters {TQCVLs) from affiliated institutions and analyze the information to ensure that appropriate qualifications and credentials for medical/dental trainees are present - The Education Technician Performs internal audits on the TQCVLs submitted by the affiliates to assure that programs have correct and current information on file. - The Education Technician generates reports to assure that each of the incoming trainees is advancing through the various in- processing steps in a timely manner. - The Education Technician Verifies that local Office of lnformation and Technology (OIT) has assigned correct user class and access. - The Education Technician Verifies immigration credentials of foreign nationals and ensures that Director has approved them for rotations Record Keeping and Tracking: - The Education Technician assists in the maintenance of Education Service files and resources. - The Education Technician maintains the files for Education Service including all recurring reports; identifies and collects required data; and prepares drafts of final reports. Work Schedule: Monday to Friday 8:00amt to 4:30pm Telework: Adhoc -AD-HOC (Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable) Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD00413O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized