Education Technician

Summary The Phoenix VA Health Care System (HCS) is recruiting for one (1) Education Technician in the Education service. The primary purpose of this position is to provide administrative, management, and logistical support to the department. The Education Technician is responsible for the coordination, and management of the educational programs offered to Phoenix VA HCS employees, and staff. This position is a crucial member of the Educational department. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA Desert Pacific Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model that is based in a partnership across time, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.Major Duties: The Education Technician is a crucial member of the Education department in the mission to ensure all staff comply with mandatory continuing education requirements. The major duties and responsibilities include but are not limited to: Maintains compliance with established accreditation guidelines, governing policies, and procedures always ensuring staff and faculty compliance with these policies. Provides and supports the establishment and/or control of the academic and personnel records for the training programs. Coordinates event flyers, education staff schedules and arranges classes and educational meetings including use of conference rooms scheduler. Identifies and recommends ways of eliminating, combining, simplifying, or improving procedures and processes. Develops new procedures in response to new or revised policies. Analyzes information obtained from surveys, and submits recommendations to manager, supervisor, senior specialist regarding evident priorities and quota allocations. Preparation of curricula, preparation for academic site visits, and preparation of surveys including verifications of program manuals, files, rosters, and sign-in sheets. Coordinates and conducts surveys of training needs on an annual basis. Provides detailed guidance concerning survey procedures, training sources, available training courses, and course prerequisites for completing survey responses. Assists with advising supervisors and employees of education training programs, events and the use New Provider Orientation invites and scheduling. Communicates with departmental management on status of assignments. Assists employees with technical issues that arise. Work Schedule: Monday to Friday: 7:30 am to 4:00 pm Position Description/PD#: Education Technician/PD10160O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required