EDUCATION TECHNICIAN, NF-03/RFT, CAMP HANSEN

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Serving Those Who ServeMajor Duties: NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: EDUCATION TECHNICIAN JOB SERIES: 1702 PAY LEVEL: NF-03 SUMMARY OF DUTIES: Provides primary sources of educational information to military personnel, spouses, dependents, DOD civilians and all others seeking information at the MCCS Education Center. Advises students on the educational opportunities at the colleges/ universities aboard Marine Corps Bases and in the surrounding area and available through distance learning programs. Provides information on standard check in/check out procedures and opportunities and requirements related to the Marine Corps Voluntary Education Programs. Responds to all inquiries on availability of funding, scholarships, loans, grants, enrollment procedures, prerequisites, room locations, schedules, costs and non-traditional education instruments including Defense Activity for Non-Traditional Education Support (DANTES). Possesses familiarity with American Council on Education (ACE) guide books in order to advise students on credits received for military training. Prints and reviews Joint Service Transcripts (JST) and assists military personnel in the preparation of DD295 documents as needed. Provides information on the College Level Examination Program (CLEP), DANTES and Excelsior testing programs. Collects and annotates Service members Opportunity College (SOC) agreements in student records. Assists in maintaining a centrally managed educational accounting system, Navy Campus Management Information System (NCMIS). Serves as designee to authorize Tuition Assistance (TA) documents. Inputs initial and subsequent entries into NCMIS for all Marine and Navy students, updates accounts and makes corrections or adjustments as needed. Ensures all information, schools, monetary amounts and necessary codes are entered correctly. Acts as point of contact for TA waitlist compilation for all camps on Okinawa. Interacts with colleges/universities, NCMIS accounting technicians, and DFAS to resolve complicated TA issues. Identifies, analyzes and researches problems and functions as a technical expert regarding the TA accounts resolution process. Documents actions and progress in counseling notes in NCMIS for each student for whom service is provided. Reviews and complies with Marine Corps Orders and regulations governing TA funding policies. Extracts and compiles statistical education usage information as requested. Submits necessary reports and conforms to applicable reporting guidelines Provides students with information on TA policies and procedures individually or in group settings. Assists military personnel with enrollment and completion of TA applications, registration, course drop/add and withdrawal forms required by the institutions. Assists students who drop, withdraw or fail courses and informs them of repayment and/or waiver policies and procedures. Collects and reports grades to NCMIS as required. Responds to emails, faxes and telephone calls relating to tuition assistance. Provides assistance to those requesting information on Veterans Administration educational benefits.